Excellence has been a hallmark of my career. I am trained as a process improvement SME, have operations experience, and my doctoral dissertation was on performance excellence at the industry level. But as life and responsibility have expanded, excellence alone is no longer my primary goal. It feels heretical to […]
Tag: StrategicThinking
Organizations love listing strengths: strong people, good culture, great service, solid reputation. Taking a strategic perspective results in a more difficult question: are those actual advantages, or are they the same things that everyone else also has? This is exactly what the VRIO framework, developed by Jay Barney, helps clarify. […]