Excellence has been a hallmark of my career. I am trained as a process improvement SME, have operations experience, and my doctoral dissertation was on performance excellence at the industry level. But as life and responsibility have expanded, excellence alone is no longer my primary goal. It feels heretical to […]

Organizations love listing strengths: strong people, good culture, great service, solid reputation. Taking a strategic perspective results in a more difficult question: are those actual advantages, or are they the same things that everyone else also has? This is exactly what the VRIO framework, developed by Jay Barney, helps clarify. […]

In the world of business, strategy is not just a plan; it’s a dynamic process that requires both depth and breadth of understanding. Whether you’re running a small shop or a multinational corporation, the keys of strategy remain the same: executives need fundamental business acumen coupled with a panoramic view […]

Developing the right strategy is an iterative and experimental process. While seeking to prove a strategic hypothesis, you often discover unexpected and fruitful ideas that can help you perfect your strategy. On the surface, it might look like the most successful strategies are carefully planned. In truth, some industry leaders […]